Adjust my time

Take a break

Self exclusion 

Session Timer 

Reality Check

Take a Break

Take a break - Take a short break from my gaming activities to simmer down; restrain myself from accessing my account for 24 hours, 48 hours or 7 days.

In order to restrict your access in this way, you must visit the Player Protection section in your Account or Contact Customer Service to receive the appropriate advice. You can always extend the account suspension period at any time (up to 7 days maximum) and/ or apply the suspension to more than one product with immediate effect.

Self Exclusion

Self-exclusion - Getting close to losing control? Self-exclusion allows you to exclude yourself from accessing your account for a period of 6, 12, 24 months or even Indefinitely. In order to Self-exclude, you must visit the Player protection section in your Account or Contact Customer Service to receive the appropriate advice.

You can increase the time frame of your self-exclusion at any time with immediate effect, but you cannot reduce it. For lifting an indefinite Self-exclusion, please contact Customer Support, but keep in mind that, for your protection, your request may be examined after at least 7 days from the reactivation request submission.

Session Timer

Time flies when I am having fun; keep my gaming sessions under control, to get this online-real life balance just right. The session timer feature will notify you when the selected time frame is met during a session.

You will have the option to either log out or remain logged in to your account. You can set up the time frame to your chosen value (1 to 8 hours). Lowering this value takes effect immediately. Raising the value or switching off the session timer takes effect after seven days.

Reality Check

Knowledge is power, balance my time and spending and know my activities level all the time, having all the critical information in front of me.

You may at any time activate the reality check feature in your account so as to have hourly updates about the duration of your gaming session and information about the amounts of your winnings and losses within this time frame. You may at anytime switch on the reality check, but in case you would like to switch it off, your request shall be granted after seven days.

Play for fun, keep it a game

Fun is the keyword here, and placing a bet for entertainment that you can afford is the only way to it; placing a bet too many times to break even, make money or any other motive than just leisure or fun is definitely not.

To know yourself, is to know when to stop

If you are feeling unsure whether you are at risk of developing an addiction or if you are concerned about playing too much, use our anonymous self-test to get some safe play advice based on your answers and your playing behavior

Keep your play in control with our RG tools here

Always choose to use a limit that works best with your gambling habits; you can test out the RG tools here by yourself or make use of our free RG tool consultation by our expert customer support agents

Keep an eye on the time spent

Time flies when you are having fun! And that is great, just make sure that you decide upfront how much time you are comfortable spending on our site per session so to make sure that you use our services as intended, for fun! Never spend your precious time on gambling when your agenda does not permit you to or when you find it would affect your work, relationships, mental or physical health, or family bonds.

Keeping an eye on money spent

Decide upfront how much money you are willing to spend on a maximum and how much you can afford to lose. Make a budget and stick to it. Make use of our RG tools to set a limit or contact our expert customer support agents for a free consultation.

Stay social

Gamble for fun and meet your friends or family no less than you would if you were not gambling. We surely do try our best to take good care of you, but no one knows you like your own loved ones. Do not alienate yourself from them for the sake of gambling.

Do not play while intoxicated

Gambling is to be practiced with calm and controlled decisions and any intoxication will decrease your ability to make reasonable ones. Use our RG tools to make sure that you can take a break before taking part in any intoxicating activity, to avoid uncontrolled losses.

Play responsibly and make sure that you understand what that means

If you think that you have a strategy that helps you win, think twice, as gambling is intended to be used as a pastime activity...and that’s about it. Feeling lucky? Or won something? That is great! But don’t quit your job just yet, gambling involves winning and losing, so make sure to keep it a game!